How to Respond to Positive Reviews

Read the blog below or click Play on the media player for the audio version. A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business's reputation is controlled by consumers using online review platforms like Yelp, [...]

By |2020-05-12T14:48:20-05:00August 22nd, 2019|Reviews, Tips + Tricks|0 Comments

How to Respond to Negative Reviews

Read the blog below or click Play on the media player for the audio version. Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come [...]

By |2020-05-12T15:33:34-05:00August 15th, 2019|Reviews, Tips + Tricks|0 Comments